Your inbox is leaking leads, and it doesn't feel like it. Not the spam. The real ones. Someone fills in your contact form on a Tuesday, asks if you have room for a new client, and you open it on your
Gmail has no "unanswered" filter. You can search for unread mail, starred mail or mail older than a week, but there is no query for "threads where someone asked me something and I never wrote back." F
A lot of small businesses have the same pile: 20 or 40 Google reviews nobody answered. Not because they don't care, but because each reply takes a few minutes of "what do I say to this one," and that